Returns & Exchanges
We want you to be fully satisfied with your MagSafe accessories and electronics, which is why we offer a 30-day return window for all products in original condition. If your charger, case, or ecosystem component doesn't meet your expectations, our hassle-free process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your MagSafe gear in its original packaging, including all cables and manuals, to ensure it arrives back at our facility safely.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our technicians inspect the hardware for functionality and condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing